Al Mihad Computer Training and Consultancy, Sharjah, following general data protection principles and UAE privacy regulations. Privacy Policy Effective Date: 01-01-1997 Last Updated: 21-07-2025 Introduction At Al Mihad Computer Training and Consultancy, located in Sharjah, United Arab Emirates, we are committed to protecting the privacy and confidentiality of our students, clients, website visitors, and all users of our services. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information. By using our website, submitting forms, or registering for our services, you agree to the terms outlined in this policy. 1. Information We Collect We may collect the following types of personal data: Personal Identification Information Name, email address, phone number, nationality, Emirates ID or passport details, address Educational and Professional Information Qualifications, training history, current job or employer, and preferences for courses Technical Information IP address, browser type, device information, access times, and website usage behavior Payment Information Billing name, payment method, transaction ID (Note: We do not store card details directly.) Other Data Any other information you voluntarily submit via our website, email, social media, or physical forms 2. How We Use Your Information Your data may be used for the following purposes: To register and enroll you in training programs or consultancy services To provide customer support and respond to inquiries To issue course materials, certificates, and invoices For communication via email, SMS, or WhatsApp regarding classes, schedules, promotions, or updates To improve our website, content, and services To comply with legal, regulatory, or government requirements in the UAE 3. Sharing Your Data We do not sell, rent, or trade your personal information. However, we may share your information in the following cases: With government authorities or regulators if required by law With accreditation bodies or examination boards (e.g., ACCA, IELTS) for certification or registration purposes With service providers who assist us in operating our website, processing payments, or delivering communications — under confidentiality agreements 4. Data Security We implement strong security measures to protect your data, including: Encrypted servers and SSL protocols Secure access controls and authentication Regular software updates and monitoring While we take all reasonable precautions, no system is 100% secure. Use our services at your own risk. 5. Cookies and Tracking Our website may use cookies to: Improve your browsing experience Analyze website traffic Personalize content and ads (where applicable) You can modify your browser settings to disable cookies, although this may affect some features of the website. 6. Your Rights You have the right to: Request access to the personal data we hold about you Ask us to update or correct inaccurate data Withdraw consent or request deletion (where applicable) Please email us at [email protected] to make such requests. 7. External Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. 8. Changes to This Policy We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date. Contact Us If you have any questions about this Privacy Policy or how your data is handled, please contact: Al Mihad Computer Training and Consultancy Sharjah, United Arab Emirates 📧 Email: [email protected] 📞 Phone: +971 509031439