Privacy Policy

Privacy and Confidentiality of Students Personal Information


1.0 Purpose

AL MIHAD TRAINING referred to as the “Institute” collects and manages personal information about all of its students, and has a range of legislative and ethical responsibilities in regard to maintaining the confidentiality of students' personal information. These include, but are not limited to, responsibilities and/or requirements under United Arab Emirates (UAE) law. The privacy of this information is a critical component of the Institute’s relationship with its students, and the Institute’s recognizes its responsibility to collect, manage, use, store and disclose personal data in adherence with legislative and other requirements, and in accordance with community expectations of best practice. Personal information is thus confidential, and will not be used or disclosed except in accordance with this policy.

2.0 Definitions

Student means any current or former student of the Institute.

Personal Information refers to information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion. For the Institute’s purposes, this includes all documentation provided by the Institute to the student before, during or after their studies and includes, but is not limited to; admission forms and associated documentation, letters, assignments, examinations, assessments and results, any student results identified by student number, practicum or internship details.

Sensitive Information means: membership/candidate information of ACCA, identification ID, place of residence

Record means:

(a) a document; or

(b) a database (however kept); or

(c) a photograph or other pictorial representation of a person;

3.0 Guiding Principles and Legislative Requirements

3.1 The interests of the individual concerned and the preservation of confidentiality and privacy are the paramount considerations in interpretation of this policy.

3.2 The Institute respects a student's right to know how his or her personal information will be used, stored and disposed.

3.3 The Institute supports responsible and transparent handling of personal information; however, the confidentiality requirements under this policy will in certain instances be overridden by legal obligations of disclosure. Compliance with such obligations is mandatory

4.0 Collection of Personal Information

4.1 The Institute collects and holds a range of personal information about all of its students. This includes, but is not limited to:

· Personal details: name, student ID number, contact information, age, enrolment status, digital images, etc.

· Academic records: course and enrolment details, assessment results, academic standing.

· Passport details: If provided as identification purposes or for Visa purposes.

4.2 Information collected is used for a variety of purposes, including:

· Student admission;

· Enrolment and academic progression;

· Program and course administration;

· Communications with students;

· Details will be shared with ACCA for the use of Result Service. Result service is the mechanism of gathering student data to allow for the analysis of pass rates

5.0 Storage of Personal information

5.1 The Institute will take all reasonable steps to protect records of personal information from misuse, loss, unauthorized access, modification or disclosure.

5.2 Staff access to records of personal information will be on a "need to know" basis: only staff members who need the information in order to carry out their duties and responsibilities, in the personal and/or academic interests of students, will be permitted to have access to student files.

5.3 Staff who are granted access to records of personal information will be made aware of the strict conditions set out under the relevant UAE legislation for access to records of personal information that have been collected for any purposes. Staff will be made aware that

· disclosing such personal information, outside of the requirements of official duties;

· copying a record of such personal information outside of the requirements of official duties; and

· causing unauthorized access to such personal information held in a computer system are prohibited and may lead to disciplinary action imposed by the Institute and/or legal action under relevant UAE legislation.

5.4 Where information is no longer needed for any legitimate purpose it will be destroyed as per the relevant policies outlined legislation pertaining to the UAE Privacy Laws

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