MS Office, General Communication Skills, and English Language Development (Mixed Course)

Objectives

By the end of this course, participants will:

• Develop proficiency in MS Office applications, including Word, Excel, PowerPoint, and Outlook.
• Enhance their written and verbal communication skills, focusing on clarity, tone, and professionalism.
• Build stronger vocabulary, grammar, and language skills to improve both written and spoken English.
• Learn effective strategies for creating and delivering impactful presentations.
• Improve email communication and professional correspondence skills using MS Outlook.
• Gain practical skills for organizing, analyzing, and presenting data using Excel.
• Increase confidence in communicating effectively in both individual and group settings.
• Learn techniques to engage and persuade an audience in meetings and presentations.

Who Should Take This Course

This course is ideal for:

• Professionals looking to improve their proficiency in MS Office applications and enhance their communication skills.
• Students or graduates seeking to develop workplace-ready skills in MS Office and English communication.
• Managers, supervisors, or team leaders who want to improve their communication techniques and proficiency in MS Office tools for managing tasks and teams.
• Individuals preparing for job interviews, presentations, or professional interactions in English-speaking environments.
• Anyone who wants to enhance their ability to communicate more effectively in both written and spoken English, while mastering the most widely used office software.

Microsoft Word:

• Formatting and editing documents.
• Using styles, headers, footers, and tables.
• Creating professional reports and resumes.
• Reviewing and commenting on documents.

Microsoft Excel:

• Working with formulas and functions.
• Creating and formatting tables and charts.
• Analyzing data using filters, pivot tables, and conditional formatting.
• Managing and organizing data efficiently.
• Basic financial analysis and reporting.

Microsoft PowerPoint:

• Designing and formatting presentations.
• Creating slide layouts, transitions, and animations.
• Adding multimedia elements (images, videos, and audio).
• Effective use of graphs and charts for presentations.
• Best practices for delivering presentations with confidence.

Microsoft Outlook:

• Managing emails and contacts effectively.
• Scheduling meetings and organizing tasks.
• Using calendars and reminders for time management.
• Setting up and managing email folders and filters.

Effective Verbal Communication:

• Techniques for clear and concise communication.
• Active listening skills and responding appropriately.
• Building rapport with colleagues, clients, and customers.
• Managing difficult conversations and conflict resolution.

Written Communication Skills:

• Writing professional emails, letters, and reports.
• Structuring business communication for clarity and impact.
• Improving grammar, punctuation, and style for professional writing.
• Tailoring messages to different audiences (formal vs. informal).

Presentation Skills:

• Structuring a presentation for maximum impact.
• Techniques for engaging an audience (storytelling, visuals, body language).
• Managing stage fright and delivering presentations with confidence.
• Handling Q&A sessions and discussions effectively.

Vocabulary Expansion:

• Building a strong professional vocabulary for work-related situations.
• Learning industry-specific terms and expressions.
• Enhancing word choice for more effective communication.

Grammar and Sentence Structure:

• Review of basic and advanced grammar concepts (verb tenses, sentence types, conditionals).
• Constructing grammatically correct sentences for clarity.
• Avoiding common grammar mistakes in professional communication.

Fluency in Speaking and Writing:

• Practicing speaking in everyday and professional contexts.
• Writing with clarity and structure for emails, reports, and presentations.
• Techniques to improve pronunciation and reduce common speaking errors.

Business English:

• Understanding the language used in meetings, negotiations, and presentations.
• Common phrases and idioms used in the workplace.
• Writing professional documents, including reports, proposals, and memos.

Real-Life Scenarios:

• Hands-on practice with MS Office tools and communication techniques.
• Role-playing exercises to practice verbal and written communication.
• Case studies and group discussions to simulate professional situations.
• Feedback and personalized tips for improvement.